Tips are optional but a great way to show your shoppers appreciation and recognition for their excellent service. 100% of your tip goes directly to the shopper delivering your order. 

The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery. 

You can modify the tip while placing an order and up to 24 hours after receiving your delivery.

To add a tip during checkout—

On the website—

  1. At checkout, continue to the Say thanks with a tip page
  2. Choose your tip amount and click Place order

 

In-app—

  1. Tap Go to Checkout and scroll down to Delivery Tip.
  2. Tap Change.
  3. Select the amount you’d like to tip and tap Save Tip.

To add or modify a tip after delivery—

 

On the website—

  1. At the top left, click the 3 horizontal lines
  2. Click Your Orders
  3. Click Rate & Tip on the relevant order
  4. After rating the order, update the tip 

In-app—

  1. Tap the 3 horizontal lines in the upper left-hand corner.
  2. Tap Your orders.
  3. Tap your recent order.
  4. Tap Rate and tip.
  5. Select the tip amount.