When you have changes to your personal information, it’s easy to update your name, delivery address(es), and phone number on Instacart. You can also update your email notification preferences and how we contact you about deliveries in your account.

Updating profile information

To make changes to your name, email address, phone number, or password, follow the directions for the website or app.

In the app—

  1. Tap Account
  2. Tap Your account settings
  3. Tap Your name, email, and phone
  4. Update the information you’d like to change
    • To update your password, choose Change password
  5. Tap Save

On Instacart.com—

  1. Click Account > Your Account
  2. Select Your account settings
  3. Click Change next to the information you’d like to update
  4. Update the information
  5. Click Save

Please note—if you use Facebook or Google to log into your account, you’ll have to update your account information in your Facebook or Google account.

Updating delivery address

You can add, update, or remove delivery addresses at any time on your account.

In the app—

  1. Tap Account
  2. Tap Your account settings
  3. Tap Addresses
  • To add an address, tap Add new address
  • To edit an address, select the address you want to change
  • To remove an address, slide left over the address until you see the Delete button and tap Delete
  • You can also include delivery instructions for specific addresses in this section of the app.
  • On Instacart.com—

    1. Select Account > Your Account
    2. Click Your account settings
    3. Click Addresses
    • To add an address, click + New Delivery Address
    • To edit an address, select the address you want to change
    • To remove an address, select the address you want to delete, and click the Delete button
  • You can also include delivery instructions for specific addresses in this section of your profile.
  • Please note—address changes will go into effect for orders placed after you make the updates. If you have an order in process and the delivery address is incorrect, please call Instacart Care for help.

    Updating notifications and email settings

    You can decide how you’d like to get notifications and emails from Instacart—or you can opt out of them altogether.

    To change your notification preferences for orders on Instacart.com or in the app—

    1. Choose Your Account
    2. Select Your account settings
    3. Select Notifications
    4. You can decide how you’d like to be contacted when there is an update to your order. Toggle on any or all options here.
    • Send a push notification—alerts sent from the app to your phone’s notification display
    • Send an SMS message—alerts sent as a text message to the phone number in your account
    • Call before checkout—you’ll get a call from the Shopper working on your order to review any changes before checkout.

    Please note—if you turn off all notifications for order updates, you won’t get any alerts about the status of your order, including replacements and refunds.

    To change your email subscription settings—

    1. Choose Your Account
    2. Select Your account settings
    3. Select Notifications
    4. You can decide whether you’d like to receive marketing emails here. 
    • In the app—toggle on/off Receive marketing emails
    • On Instacart.com—select Manage email preferences to opt in/out of marketing emails.

    Please note—you’ll still receive emailed order confirmations, even if you unsubscribe from marketing emails. 

    If you’re not receiving emails from Instacart, please check your “Spam” or “Junk” folders to ensure the message was not filtered or flagged incorrectly.